Diagnostic Tools Help

The diagnostic tools (Ping and Traceroute) allow you to check the connections of your network components.

Diagnostic Tool - Click the radio button to select one diagnostic tool:

IP Address/ Domain Name - Enter the IP Address or Domain Name of the PC whose connection you wish to diagnose.

Ping Count - Specifies the number of Echo Request messages sent. The default is 4.

Ping Packet Size - Specifies the number of data bytes to be sent. The default is 64.

Ping Timeout - Time to wait for a response, in milliseconds. The default is 800.

Traceroute Max TTL - Set the maximum number of hops (max TTL to be reached) in the path to search for the target (destination). The default is 20.

Click the Start button to start the diagnostic procedure.

Note:

  1. Only one user can use the diagnostic tools at one time.
  2. "Ping Count", "Ping Packet Size" and "Ping Timeout" are Ping Parameters, and "Traceroute Max TTL" is Traceroute Parameter.